FAQs  

Replacement parts may be obtained by contacting our customer service line at info@deerreelerdecoys.com.

The tail is how deer communicate. The Deer Reeler™ comes with an imitation tail that works, but replacing it with a real deer tail would be optimal. You can take a deer tail to a taxidermist to prepare the tail for you, but if you would like to do it for yourself, here are the instructions: -Keep the tail attached to the deer. -Simply skin it out by starting at the base of the tail. Start by cutting a little area about one inch. - Sliding down with your thumb and forefinger, turn it inside out. - Keep sliding down using both hands, one after the other until the hide is completely inside out. - Scrape off any remaining flesh that remains. - Now you can salt and dry out the tail.

We recommend to not use the Deer Reeler™ while hunting in a ground blind or any type of hunting from the ground. The Deer Reeler™ is only to be used in an elevated position such as in a tree stand, box stand, climbing stand, or tripod stand. For your safety and for others, be aware of your surroundings and where other hunters could be. As always, please follow hunter safety guidelines. We have made the provided Deer Reeler™ carrying bag with safety blazing orange high visibility fabric. We do not recommend carrying the Deer Reeler™ without the original carrying bag so that it is not mistaken for an actual deer.

Orders will typically ship between 1 to 2 business days after placing your order. Your order ships directly from our store, not a dropshipper or a warehouse. All orders are shipped FedEx ground mail. Please allow 1-5 business days for your shipment to arrive after receiving notice that your order has shipped. - Free shipping on U.S orders

We want you to be happy. If for any reason you are not satisfied with your purchase from Deer Reeler Decoys and wish to return it for a refund, we accept returns up to 30 days after the delivery date. To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, and in its original packaging. To start a return, you can contact us at info@deerreelerdecoys.com. Please note that you will need the receipt or proof of purchase to start the return process. If your return is accepted, you will need to cover the cost of shipping and mail it to [Deer Reeler Decoys, 3414 Neuse Blvd, New Bern, NC 28560]. Please note that items sent back to us without an approved return first with not be accepted.